VA vs OBM: What's the Difference and Which One Do You Actually Need?

You’ve probably heard of a Virtual Assistant (VA).
Maybe you’ve even got one.

But what about an Online Business Manager (OBM)?

Sounds fancy, but what do they actually do—and how do you know if your business needs one?

Let’s break it down with zero jargon and maybe just a hint of sass.

🧑‍💻 Virtual Assistant (VA): The Doer

Think of a VA as your right-hand task ninja.
They get stuff done—admin, inbox wrangling, invoicing, scheduling, basic social media posts, you name it.

You hand them a list, they make it disappear. ✨

Examples of what a VA might handle:

  • Email & calendar management

  • Data entry & CRM tidying

  • Travel bookings

  • Social media scheduling

  • Invoicing & reconciling payments

  • Website updates

  • Client onboarding tasks

In short: A VA helps with the day-to-day so you can stop drowning in busywork.

👩‍💼 Online Business Manager (OBM): The Strategist

Now, an OBM isn’t just about doing the tasks—they’re about managing the machine.

They look at the big picture, streamline systems, coordinate your team (or freelancers), and help your business run like an actual business, not a chaotic side hustle.

An OBM typically helps with:

  • Project management

  • Hiring and onboarding

  • Delegation & team oversight

  • Launch planning

  • Systems set-up (CRMs, automations, SOPs)

  • Strategic business operations

In short: An OBM doesn’t just take things off your plate—they help you figure out what should be on the plate in the first place.

🤔 Which One Do You Need?

Let’s simplify this:

You Need a VA If…

Your to-do list never ends

You’re stuck in admin

You want support, not strategy

You’re not ready to hand over control

You Need an OBM If…

You’ve hit a growth ceiling

You want to scale without chaos

You need someone to run things

You’re ready to lead, not manage

Bonus tip: You can totally start with a VA and transition to an OBM when the time’s right. (We might know a team that can help with both… 👀)

🧠 Final Thoughts

Whether you need a task-tackling VA or a growth-focused OBM, one thing’s clear:
Doing it all yourself is not the vibe anymore.

It’s time to build the kind of support that matches where you’re going—not where you started.

Ready to chat about what support is right for you?
Let’s talk → Forte Virtual is here for both VA and OBM magic.

Previous
Previous

10 Admin Support Tasks You Didn’t Know You Could Outsource to a Virtual Assistant

Next
Next

Signs It’s Time to Hire a Virtual Assistant (Before You Burn Out Over a Spreadsheet)